Shared inbox
Route WhatsApp conversations to the right teammate, keep message history visible, and mark support requests for follow-up.
WhatsApp-first communication platform
TribeMeet
TribeMeet, a product operated by FURNIVO Inc., helps communities, event teams, and service businesses manage opted-in WhatsApp conversations, meeting reminders, and customer support handoffs from one organized workspace.
- Opt-in based messaging
- STOP and HELP support
- Human support workflows
What TribeMeet does
A practical workspace for member conversations and service updates.
Teams use TribeMeet to keep WhatsApp communication accountable, consent-aware, and easy for support staff to manage.
Meeting reminders
Send helpful reminders for community sessions, product demos, service appointments, and event updates to people who opted in.
Human handoff
Escalate questions to a person when a member needs account help, billing context, or a conversation that should not be automated.
Shared inbox
Aisha KhanQuestion about tomorrow's community session
Ravi PatelAssigned to Support - billing follow-up
Neha SinghOpted out - no campaign messages
Templates and handoff
Contact preferences
Opt-in sourceBooking form checkbox, June 30, 2026
Team assignmentCommunity Support
Audit trailTemplate sent, HELP received, human handoff opened
WhatsApp compliance
Built around consent, context, and user choice.
TribeMeet is designed for businesses that want WhatsApp communication to be useful, expected, and easy to stop.
- Contacts are added only when a user provides a WhatsApp phone number in a booking, community, or support flow and agrees to receive TribeMeet updates from FURNIVO Inc. or the organization they contacted.
- Approved message templates are used for business-initiated notifications when required by WhatsApp policies.
- User-initiated support conversations are handled inside the applicable 24-hour customer service window.
- Users can reply "STOP" to opt out, reply "HELP" for assistance, or contact TribeMeet support.
- Support staff can take over conversations when automation is not enough, with a 2 business day response target for normal support.
Consent-aware messaging flow
Opted in
1
Collect permission
A customer joins a community, books a meeting, or requests support and checks consent language for TribeMeet WhatsApp updates.
2
Send relevant updates
TribeMeet helps the business send reminders, support replies, and service notices connected to that relationship.
3
Respect preferences
Users can reply HELP, change preferences, or reply STOP to stop future non-essential messages at any time.
Use cases
Designed for communities and service teams that meet people where they already communicate.
Community operators
Coordinate member announcements, group reminders, session follow-ups, and replies from one shared queue.
Event and meeting teams
Send appointment reminders, meeting changes, joining details, and post-event support without losing conversation context.
Customer support teams
Respond to inbound questions, assign issues, and give users a clear support path when they need a person.
How it works
From WhatsApp Business Account connection to deletion requests.
TribeMeet keeps the messaging lifecycle visible so support, compliance, and product teams can review what happened and why.
Connect WABA
Customers authorize their WhatsApp Business Account assets for use with TribeMeet workflows.
Collect opt-in
Users submit a WhatsApp number through a booking, community, or support flow with clear consent language.
Send messages
Teams send approved templates for business-initiated updates and support replies during the service window.
Human handoff
Support staff can assign, respond, and resolve conversations when a user asks for help.
Delete data
Privacy requests route to FURNIVO Inc. for verification, deletion, de-identification, or retained-record explanation.
Need to review how TribeMeet handles data?
Our public policies explain what we collect, why we use it, how users can request deletion, and how WhatsApp communication preferences are handled.